Information We Collect

When you use quoraviantex's expense tracking platform, we collect different types of information to provide and improve our services. Here's what we gather and why it matters to your experience.

Personal Information You Provide

• Account details including your name, email address, and contact information when you register
• Financial data such as expense categories, transaction amounts, and payment methods you choose to track
• Profile information you add to customize your expense tracking experience
• Communication preferences and feedback you share with our support team

Information Collected Automatically

• Usage data showing how you interact with our platform and which features you use most
• Device information including browser type, operating system, and screen resolution
• Log data with timestamps of your sessions and actions within the application
• Performance metrics that help us identify and fix technical issues

How We Use Your Information

Your data helps us deliver reliable expense tracking services and continuously improve your experience. We're selective about how we use your information and never sell it to third parties.

Your Privacy Rights

Under Australian privacy law, you have specific rights regarding your personal information. We've built our platform to make exercising these rights straightforward.

How We Protect Your Data

Security isn't just a feature for us—it's fundamental to everything we build. Your financial information deserves the highest level of protection, and we've implemented multiple layers of security to safeguard it.

Technical Security Measures

• Industry-standard encryption for all data transmitted between your device and our servers
• Encrypted storage of sensitive financial information in secure Australian data centers
• Regular security audits and vulnerability assessments by independent security experts
• Multi-factor authentication options to prevent unauthorized account access
• Automatic session timeouts and secure password requirements

Operational Safeguards

Our team follows strict protocols for handling data. Access to personal information is limited to employees who need it to provide support or maintain the platform. All staff members sign confidentiality agreements and receive regular privacy training. We maintain detailed logs of data access for audit purposes.

Data Sharing and Third Parties

We don't sell your personal information to anyone. That's a promise. However, we do work with carefully selected service providers to operate our platform effectively.

Service Providers We Work With

• Cloud hosting providers who store our data in Australian-based facilities
• Payment processors for handling subscription payments securely
• Email service providers for sending account notifications and updates
• Analytics tools that help us understand how people use our platform

All third-party providers are bound by strict confidentiality agreements and can only use your data for the specific purposes we've authorized. We conduct regular reviews of their security practices and compliance with privacy standards.

Data Retention and Deletion

We keep your information only as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.

Retention Periods

• Active account data is retained while your subscription remains current
• Financial records are kept for seven years as required by Australian tax law
• Support communications are retained for two years after the last interaction
• Usage logs and analytics data are typically kept for 12 months
• Backup copies are securely deleted within 90 days of account closure

When you close your account, we begin the deletion process immediately. Some information may be retained in backup systems for up to 90 days before permanent removal. Data required for legal compliance, such as transaction records, will be securely archived with restricted access until the retention period expires.

Cookies and Tracking

Like most web services, we use cookies and similar technologies to make our platform work properly and understand how you use it. You have control over these preferences.

Types of Cookies We Use

• Essential cookies that keep you logged in and remember your preferences
• Performance cookies that help us identify and fix technical issues
• Analytics cookies that show us which features are most useful
• Security cookies that protect against fraud and unauthorized access

You can control cookie settings through your browser preferences. Keep in mind that disabling certain cookies might affect how well the platform works. We don't use advertising cookies or share cookie data with advertising networks.

International Data Transfers

Your data is primarily stored and processed in Australia. However, some of our service providers operate globally, which may involve transferring data outside Australia. When this happens, we ensure appropriate safeguards are in place.

We only work with providers who meet strict data protection standards comparable to Australian privacy law. Data transfers are protected through standard contractual clauses and encryption. You can contact us for specific details about where your data is stored and processed.

Children's Privacy

Our services are designed for adults managing personal or business expenses. We don't knowingly collect information from anyone under 18 years of age. If you're a parent and believe your child has provided us with personal information, please contact us immediately and we'll delete it.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice in your account dashboard. The "Last Updated" date at the top of this page shows when the most recent changes were made.

We encourage you to review this policy periodically. Continued use of quoraviantex after changes become effective means you accept the updated terms. If you disagree with any changes, you can close your account before they take effect.

Australian Privacy Compliance

quoraviantex complies with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). We're committed to handling your personal information in accordance with these requirements.

If you have concerns about how we handle your personal information, you can lodge a complaint with us first. If you're not satisfied with our response, you have the right to contact the Office of the Australian Information Commissioner (OAIC).